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About Our Services:
Second Talent provides recruitment, contracting and Employer of Record (EOR) services that specialize in providing businesses with top-tier talent across various industries, such as engineers and sales development representatives (SDRs). We offer comprehensive services including talent acquisition, payroll management, compliance, and international expansion support to help your business grow efficiently and legally.
Our recruitment process is tailored to meet your specific needs. We start by understanding your business requirements and job descriptions, followed by sourcing, screening, and interviewing candidates. We also perform assessment on English, technical tests and perform pre-offer reference checks and then present the best-fit candidates for your final selection. Our process is designed to ensure you hire the right talent quickly and efficiently.
An Employer of Record (EOR) is a service that allows your business to hire employees in other regions without setting up a legal entity. The EOR handles all legal and compliance responsibilities, including payroll, taxes, and benefits, allowing you to focus on your core business activities while minimizing risk and administrative burden.
We specialize in various industries including technology, finance, healthcare, retail, and manufacturing. Our deep understanding of these sectors allows us to provide tailored recruitment, contracting and EOR services that meet the unique needs of your business.
We only offer full-time staffing and contracting solutions.
Recruitment services focus on sourcing and hiring candidates and contracting focus on pre-vetted candidates on secondment, while EOR services involve acting as the legal employer for the hired employees, managing payroll, benefits, and compliance. EOR services are ideal for businesses expanding into new regions.
Yes, our recruitment, contracting and EOR services are specifically designed to support businesses in expanding internationally by handling all local compliance, payroll, and HR responsibilities, allowing you to focus on growing your business.
We use a rigorous process that includes advanced screening tools, in-depth interviews, and skills assessments. We pre-vet our candidates with English and technical tests and perform pre-offer reference checks. Our goal is to ensure that only the best candidates are presented to our clients. If you're not satisfied, then we offer unlimited replacements.
Second Talent offers a distinct advantage with its focus on delivering pre-vetted engineering talent, ensuring that clients receive only the most qualified candidates. Specializing in Southeast Asia, Second Talent leverages deep regional expertise to connect businesses with top-tier professionals who understand local markets and cultural nuances. Unlike other services that may offer a mix of part-time or freelance engagements, Second Talent is dedicated to providing full-time placements only, making it the go-to choice for companies seeking long-term, committed talent. What truly sets Second Talent apart is its commitment to client satisfaction through unlimited replacements at no additional cost and a quick turnaround, with candidate profiles delivered within 2-3 days. This combination of quality, specialization, and reliability makes Second Talent a superior choice for businesses looking to build strong, dedicated teams.
Outsourcing to Second Talent saves time, reduces hiring costs, and ensures access to a wider talent pool. Our expertise and resources allow us to fill positions more quickly and with higher-quality candidates.
Yes, we cater to businesses of all sizes, from startups to large multinational corporations. Our flexible service models can be customized to meet the specific needs of any business.
Our comprehensive service offering, global reach, and commitment to compliance set us apart from other services. We focus on delivering value through tailored solutions that align with your business goals.
We have specialized talent acquisition specialists with deep industry knowledge who can find and vet candidates for even the most niche roles. Our extensive network and targeted search strategies ensure we find the right fit for your specific needs.
Employer of Record (EOR) Services:
The EOR model allows your company to hire employees in different regions without setting up a local entity. The EOR becomes the legal employer, handling all compliance, payroll, and tax matters, while you maintain control over the day-to-day activities and management of the employees.
We provide EOR services in countries and locations in Asia, such as Singapore, Hong Kong, Vietnam, Indonesia, Malaysia Philippines, Taiwan and China. Our network ensures that you can expand your business operations smoothly and in compliance with local laws.
Using an EOR service allows your business to quickly and legally hire employees in new markets without the need for a local entity. This reduces overhead costs, mitigates legal risks, and speeds up your time-to-market, allowing you to focus on growing your business.
We have a team of legal experts and compliance professionals who stay updated on local labor laws and regulations. We ensure that all employment contracts, payroll, and tax filings are compliant with local laws, protecting your business from potential legal risks.
Our EOR service simplifies international expansion by handling all legal, payroll, and HR responsibilities in the target country. This allows you to enter new markets quickly and efficiently, without the need for a legal entity, reducing the complexity and cost of global growth.
An EOR is a third-party organization that acts as the legal employer for your employees in a foreign country, managing all compliance, payroll, and tax matters. This service allows your business to operate globally without the need for a local entity.
We provide EOR services in over 100 countries across Asia, Europe, North America, and South America. Our global reach allows you to expand your business operations smoothly and compliantly.
EOR service fees typically include payroll processing, tax compliance, benefits administration, and HR support. Our pricing is transparent and competitive, with clear breakdowns provided upfront.
An EOR ensures compliance by keeping up with local labor laws, handling tax obligations, and managing employee benefits in accordance with regional regulations. This minimizes legal risks for your business.
Yes, our EOR services include comprehensive payroll management, ensuring that your employees are paid accurately and on time, no matter where they are located. We handle all aspects of payroll, from salary disbursement to tax filings.
Using an EOR is faster, less expensive, and involves fewer legal complexities compared to setting up a local entity. It allows your business to enter new markets quickly and with less risk.
Yes, EOR employees can be converted to full-time staff within your company. We assist with the transition process, ensuring that all legal and compliance matters are handled smoothly.
Our EOR service package typically includes payroll processing, tax compliance, benefits administration, legal compliance, and HR support. We offer customizable packages to meet the specific needs of your business.
Hiring and Recruitment Process:
We use a combination of advanced recruitment tools, industry networks, and a vast candidate database to source top talent. Each candidate is thoroughly vetted through English & technical assessments, and multiple interviews to ensure they meet your specific job requirements.
Our screening process involves a detailed review of resumes, conducting interviews, and performing skills and personality assessments. We also verify references and conduct background checks to ensure that each candidate is a perfect fit for your organization, if needed.
The time to fill a position depends on the complexity of the role and market conditions, but on average, we can present qualified candidates within 3-5 days. Our streamlined process ensures that we fill your vacancies as quickly as possible without compromising quality.
Absolutely! We encourage our clients to interview shortlisted candidates to ensure they align with your company culture and job requirements. We support you throughout the interview process to help you make informed hiring decisions.
After the hire, we provide ongoing support including onboarding assistance, payroll management, and performance monitoring. We do weekly check-ins on the 1st month, then monthly check-ins after. We stay engaged to ensure a smooth transition and successful integration of the new hire into your team.
We use a combination of advanced recruitment tools, industry networks, and a vast candidate database to source top talent. Our recruiters are experts in identifying and attracting the best candidates for your business.
Yes, we conduct comprehensive background checks on all candidates, including employment verification, and reference checks. This ensures that you hire trustworthy and qualified employees.
We specialize in remote recruitment and have the tools and expertise to find and hire top talent from anywhere in the world. Our process includes virtual interviews, online assessments, and remote onboarding support.
Contingent search means you only pay when a candidate is successfully placed, while retained search involves a more focused approach with upfront fees for a dedicated search. We offer both models depending on your needs.
We take the time to understand your company culture and values, and we assess candidates for cultural alignment during the interview process. This ensures that new hires integrate well into your team.
Yes, we have the resources and experience to handle high-volume recruitment projects. We use a streamlined process to source, screen, and onboard large numbers of candidates efficiently.
We prioritize confidentiality at every stage of the recruitment process. All candidate and client information is kept secure, and we adhere to strict data protection policies to ensure privacy.
Pricing and Contracts:
Our pricing for recruitment services is flexible and can be tailored to your specific needs. We offer both contingency-based and retained search models, depending on the level of service and commitment required. Our fees are competitive and designed to deliver value for your investment. For contracting services, we charge US$5,000/month for engineers and US$3,000/month for SDRs/BDRs.
Our EOR service fees typically include payroll processing, tax compliance, benefits administration, and HR support. We provide a clear breakdown of costs upfront so you know exactly what is included and can budget accordingly.
Yes, we stand behind the quality of our services with a satisfaction guarantee. If a hired candidate does not meet your expectations within 90 days, we will replace them at no additional cost, subject to the terms of our agreement. For contracting services, we have unlimited replacements.
Our contracts are structured to be transparent and flexible. We outline all terms and conditions, including service deliverables, timelines, and payment schedules, ensuring you have a clear understanding of the partnership from the start.
Yes, we offer customizable service packages to meet the unique needs of your business. Whether you require specific recruitment services, EOR support, or a combination of both, we can tailor our offerings to suit your requirements.
Our recruitment service fees are flexible and depend on the level of service required. We offer competitive rates and provide clear pricing structures so you know exactly what to expect.
No, we believe in transparency and provide a clear breakdown of all fees in our service contracts. There are no hidden costs, and we ensure you understand all terms before signing.
We accept various payment methods, including bank transfers, cheque, and digital payment platforms. We work with you to ensure a convenient and secure payment process.
Yes, our contracts include termination clauses that allow you to end the agreement if you're not satisfied with our services, subject to the terms outlined in the contract.
We prioritize open communication and aim to resolve any disputes amicably. In the rare event of a disagreement, we follow the dispute resolution procedures outlined in our contracts, which may include mediation or arbitration.
Compliance and Legal Matters:
We offer comprehensive support throughout the hiring process, from initial consultation to post-hire integration. Our dedicated account managers are available to assist with any issues or questions you may have, ensuring a smooth and successful partnership.
We maintain compliance with local labor laws by staying updated on legal changes and employing a team of legal experts. Our services include managing employment contracts, payroll, and benefits in accordance with regional regulations.
As a client, your primary responsibilities are to manage the day-to-day activities of the employees and ensure that they meet your business goals. The EOR takes on the legal and administrative responsibilities, including payroll, taxes, and compliance with local employment laws.
We handle all aspects of payroll, including salary disbursement, tax filings, and benefits administration. Our processes are designed to be accurate and timely, ensuring that employees are paid correctly and on time, and that all tax obligations are met.
We have a structured process for handling employment law disputes, which includes legal consultations and mediation if necessary. Our goal is to resolve issues swiftly while protecting your interests.
Yes, we provide guidance and support for employee termination and severance, ensuring compliance with local laws and best practices. We handle all legal requirements to minimize risks and liabilities.
We monitor labor law changes continuously and update our practices accordingly. Our legal team ensures that all aspects of employment, from contracts to payroll, comply with the latest regulations.
Potential legal risks include non-compliance with local laws and tax issues. We mitigate these risks by ensuring all processes are compliant and by providing expert advice on international employment practices.
Yes, we offer legal support for employee disputes, including mediation and legal representation through partners, if needed. Our goal is to resolve disputes efficiently while protecting your business interests.
Client Support and Account Management:
We offer comprehensive support throughout the hiring process, from initial consultation to post-hire integration. Our dedicated account managers are available to assist with any issues or questions you may have, ensuring a smooth and successful partnership.
You will be assigned a dedicated account manager who will serve as your primary point of contact. They will be responsible for managing your account, providing updates, and ensuring that all your needs are met throughout our partnership.
We value client feedback and take it seriously. We have a structured process for addressing any concerns, starting with a thorough review and followed by prompt action to resolve the issue. Your satisfaction is our priority.
Yes, we have a portfolio of case studies and testimonials from satisfied clients across various industries. These demonstrate our success in delivering top-tier recruitment, contracting and EOR services and can be shared upon request.
We provide regular updates on the progress of your projects, typically on a weekly for the 1st month and monthly after the 1st month, depending on the scope and nature of the work. Our goal is to keep you informed every step of the way.
For urgent recruitment needs, we expedite our processes to quickly source and present candidates. Our team prioritizes these requests and leverages our extensive network to fill positions as fast as possible.
We ensure effective communication through regular updates, clear reporting, and open channels for feedback. Our account managers are always available to discuss your needs and address any questions.
After recruitment, we offer support with onboarding, integration, and ongoing performance management. We ensure that new hires settle into their roles smoothly and continue to meet your expectations.
International Hiring and Expansion:
Our EOR and recruitment services simplify global expansion by managing all legal, payroll, and HR responsibilities in the target country. This allows you to focus on your core business operations while we handle the complexities of international hiring.
International hiring can present challenges such as navigating local labor laws, cultural differences, and time zone management. Our experienced team helps you overcome these challenges by providing expert guidance and support throughout the process.
We promote cultural awareness and sensitivity by providing training and resources to both employers and employees. Our approach helps to foster a positive work environment that respects and embraces diversity.
We have extensive experience in hiring across the region. Our deep understanding of the local talent market, labor laws, and cultural nuances allows us to effectively recruit top talent in the region. We leverage our strong network and expertise to deliver tailored recruitment solutions that meet your business needs in each of the countries or locations.
Hiring remote employees through an EOR allows you to access a global talent pool while avoiding the complexities of setting up local entities. It simplifies compliance, payroll, and benefits management.
We use technology and flexible communication strategies to manage time zone differences. Our processes include regular updates and efficient scheduling to ensure effective collaboration across different time zones. The candidates also work on overlapping timezone.
Here are examples:
- PST 9 am to 12 pm: Vietnam 11 pm to 2 am
- EST 9 am to 12 pm: Vietnam 9 pm to 12 am
The onboarding process for international employees includes providing necessary documentation, setting up payroll and benefits, and offering orientation to familiarize them with company policies and culture.
We ensure compliance by staying informed about local regulations and incorporating them into our EOR services. We handle all legal requirements related to employment, payroll, and benefits.
Key considerations include understanding local labor laws, managing different currencies and tax systems, and addressing cultural differences. Our services help navigate these complexities to ensure smooth hiring and compliance.
We support your global talent strategy by providing expertise in international hiring, managing compliance and payroll, and offering strategic guidance to help you build and maintain a global workforce.
Talent Management and Retention:
We support talent retention through competitive compensation, a positive work environment, and career growth opportunities. Our tailored strategies include regular feedback sessions, personalized development plans, and employee recognition programs designed to keep your top performers engaged and committed.
Our strategies for engaging and motivating employees involve setting clear goals, providing regular feedback, and recognizing achievements. We implement comprehensive engagement programs that include career development initiatives, team-building activities, and incentives to foster a motivated and productive workforce.
Yes, we offer customized career development and training programs tailored to your employees' needs. Our services include skills workshops, leadership training, and mentorship programs designed to enhance employees' capabilities and prepare them for future roles within your organization.
We address performance issues and disputes through a systematic approach that includes clear communication, documentation, and mediation. Our goal is to resolve conflicts effectively by providing constructive feedback and working with both employees and management to find mutually agreeable solutions.
Our approach to employee engagement focuses on understanding individual needs and aligning them with organizational goals. We use engagement surveys, regular check-ins, and tailored programs to ensure employees feel valued, motivated, and connected to the company's mission.
We measure the effectiveness of our retention strategies through key metrics such as employee turnover rates, engagement survey results, and retention rates of high performers. Regular analysis helps us refine our strategies and ensure they effectively address employee needs.
Company culture plays a crucial role in talent retention by creating a supportive and inclusive work environment. A positive culture fosters employee satisfaction and loyalty, which helps in retaining top talent and improving overall organizational performance.
We enhance employee engagement by implementing regular feedback mechanisms, offering career development opportunities, and creating a positive workplace culture. Engagement programs include team-building activities, recognition schemes, and aligning individual goals with organizational objectives.
We identify high-potential employees through performance evaluations, skills assessments, and career progression tracking. By analyzing these factors, we can identify individuals with the potential for future leadership roles and tailor development programs accordingly.
We address employee burnout by promoting a healthy work-life balance, offering mental health resources, and encouraging regular breaks. We also conduct workload assessments and provide support to help employees manage their tasks effectively and prevent burnout.
We use strategies such as regular virtual meetings, clear communication channels, and performance tracking tools to manage remote employees. Providing remote workers with the necessary resources and fostering a sense of connection through virtual team-building activities is also essential.
Succession planning involves identifying and developing internal talent to fill key roles in the future. We work with organizations to create succession plans that include mentoring, training programs, and career development opportunities to ensure a smooth transition when key positions become available.
Technology and Tools:
We use a variety of advanced recruitment tools and platforms to streamline the hiring process. These include applicant tracking systems (ATS), job boards, social media recruiting, and AI-driven candidate screening tools. These technologies help us efficiently manage candidate pipelines and ensure a smooth recruitment experience for both clients and candidates.
Technology enhances our recruitment process by automating repetitive tasks, improving candidate matching through data analytics, and providing real-time insights into recruitment metrics. We leverage AI and machine learning to identify the best candidates quickly and efficiently, ensuring a faster and more effective hiring process.
Yes, we offer digital solutions such as comprehensive workforce management systems, employee self-service portals, and performance management tools. These solutions help streamline HR operations, improve workforce planning, and enhance employee engagement by providing easy access to important HR functions and information.
Getting Started:
Getting started with our services is simple. You can begin by reaching out to us through our contact form, email, or book a time. Our team will promptly get in touch to discuss your specific needs and guide you through the onboarding process. We provide a personalized consultation to ensure we understand your business goals and can offer tailored solutions.
For a productive consultation, please provide basic details about your company, such as your current workforce size, key hiring needs, and any specific challenges you’re facing. This information will help us tailor our approach to your unique business needs and ensure that we provide the most relevant solutions.
We assess your business needs through a detailed analysis that includes interviews, and an evaluation of your current HR practices. This thorough approach helps us understand your business objectives, identify any gaps, and develop a strategic plan that aligns with your specific goals and requirements.
Once you sign up, we initiate a structured onboarding process. This involves discussing your specific needs in detail, setting up the necessary tools and systems, and starting the recruitment or EOR activities as outlined in your customized plan. We’ll keep you informed and involved throughout the process to ensure a smooth transition.
We determine the scope of services needed by conducting a thorough needs assessment, which includes analyzing your current HR practices, understanding your business goals, and identifying any gaps or areas for improvement.
If you have concerns or issues, you can reach out to our dedicated support team. We address any problems promptly through direct communication and work collaboratively with you to find effective solutions and ensure your satisfaction with our services.